Nikki Rich is an experienced Senior Business Analyst at SPS Commerce, with a tenure beginning in September 2019. Prior to this role, Nikki served as a Web Business Analyst at Room & Board from November 2012 to September 2019, where innovation and business problem analysis were pivotal to success. From April 2007 to November 2012, Nikki worked as a Business Analyst and previously as a Quality Assurance Analyst at C.H. Robinson Worldwide, Inc., focusing on software specifications and business requirements. Nikki's career also includes a position as a Quality Assurance Analyst at MDI Achieve from June 2000 to April 2007, ensuring compliance with technical specifications in long-term care software. Nikki holds a degree in Criminology, Business, and Sociology from the University of Minnesota Duluth, completed in 2000.
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