Ian Craig

Ian Craig is an experienced Operations Director with a strong background in compliance, procurement, and facilities management at SPS since September 2014. Ian holds a significant leadership role as the Global Head of Onsite Service Delivery, focusing on strategic direction, revenue generation, digital business transformation, and cost reduction. Prior roles include UK, ROI, and France Client Operations Director at Pitney Bowes, and Director of Global Head of Document Services at Barclays Capital, where Ian managed extensive client service delivery and document services operations across multiple regions. Ian's career also includes positions at Citi and M&G, with responsibilities encompassing document services and corporate services management. Ian earned an MBA in Strategy from Henley Business School and has participated in industry forums and associations related to document services and purchasing.