Marcello Anselmi Tamburini

Marcello Anselmi Tamburini is an experienced leader in business process operations and IT management, currently serving as the Head of Business Process Operations Management at SPS since October 2023, overseeing a revenue portfolio of 2-3 million euros and a team of 25 professionals. Key achievements include transforming an Amazon service into a premium offering, implementing GenAI automation to enhance efficiency, and achieving 100% client satisfaction retention. Prior to SPS, Marcello managed EMEA IT Operations at Berlin Packaging, integrating acquisitions and establishing standardized service delivery across multiple countries. With a solid background in service management at Sopra Steria and extensive experience in enterprise operations at Beta 80 Group, Marcello possesses a strong blend of strategic, operational, and leadership skills, supported by a degree in Philosophy from Università Cattolica del Sacro Cuore.