Monnica Hines

Monnica Hines is a seasoned professional in learning and development, currently serving as the Global Commercial Operations Learning and Development Leader at SPX FLOW, Inc. since January 2022. Previously, Monnica held the position of Head of Learning and Development at Choate Construction Company and served as the Senior Manager of Learning and Development at Jamba Juice. Experience includes a significant role as a Senior Learning and Development Consultant at Verizon Connect, where responsibilities involved designing and delivering training materials and managing knowledge content. Earlier career contributions include managing customer service teams at Verizon Wireless, focusing on coaching and improving service metrics. Monnica's educational credentials comprise a Master of Science in Psychology from the University of Phoenix, a General Project Management Certification from Georgia State University, and a Green Belt Certification in Six Sigma from Manager Strategy Institute.