Cassie Allman is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at SqlDBM since September 2024, focusing on maximizing customer value for a cloud-based database modeling tool. Cassie is also a member of the Customer Success Collective, dedicated to fostering alignment around customer success. Previously, Cassie held roles as a Senior Customer Success Manager and Customer Success Manager at Jellyfish, where engagement with engineering leaders was fundamental, and worked as a Customer Success Advisor at Onna, facilitating client training to enhance platform adoption. Cassie's career began at Entrinsik, Inc. as a Client Service Support Specialist, providing essential product support. Cassie earned a Bachelor's degree from William & Mary and a Master's degree from Liberty University.
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