Pam Havens

Pam Havens is an experienced professional with a strong background in client advocacy and customer service management. Since January 2013, Pam has served as the Senior Manager of Client Advocacy at SQM Group Inc., building on previous roles, including Call Center Manager. Prior to this, Pam worked at Frontier Communications/Verizon Communications from February 1999 to September 2012 as an Account Specialist and Customer Service Supervisor. Earlier in Pam's career, leadership was demonstrated as Store Manager at Alpine Silver from May 1996 to February 1999. Pam holds a Bachelor of Arts degree in Business Administration from the University of Washington and graduated as Class Valedictorian from Liberty High School.