Vinay Kumar Acharya

Associate Vice President at Square Business Services Pvt Ltd

Vinay Kumar Acharya has a vast experience in various managerial roles within the customer service and business operations domain. Vinay has worked with reputable companies such as Square Business Services Pvt Ltd, Conneqt Business Solutions Limited, Apollo Hospitals, and more. With a background in Business Administration, Vinay has demonstrated skills in reducing costs, improving service levels, managing workforces, and meeting key performance indicators. Vinay is known for their expertise in setting up and leading contact center operations, workforce management, forecasting, resource planning, and implementing solutions to drive business metrics. Vinay's education includes a Bachelor of Business Administration from a reputable university.

Location

Hyderābād, India

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Square Business Services Pvt Ltd

Founded in 2012, our name was inspired by the simplest mathematical figure possible, reflecting our focus on streamlined processes and efficiency. Our journey started as a skill development partner and as a staffing agency. We have recruited more than 10,000 employees and were ranked the best recruiting partner in Hyderabad. We became the top recruiting partner for various corporates in twin cities providing finance & accounting, BPO, Customer experience and other professional services in different verticles. Our BPO journey began with India's largest healthcare TPA, and ever since has grown the business 25x organically into domestic and international verticles. We have also expanded our international business partnerships, and we currently handle over 9.6 million transactions per annum. We are proud to announce that in 2023, we have been certified with ISO 9001 & 27001, which reflects our commitment to quality and security. We deliver on the 4S promise of scalability, sustainability, swift delivery and a simple approach. At Square, we always strive to exceed expectations and deliver exceptional service to our clients.