Vinay Kumar Acharya

Vinay Kumar Acharya has a vast experience in various managerial roles within the customer service and business operations domain. Vinay has worked with reputable companies such as Square Business Services Pvt Ltd, Conneqt Business Solutions Limited, Apollo Hospitals, and more. With a background in Business Administration, Vinay has demonstrated skills in reducing costs, improving service levels, managing workforces, and meeting key performance indicators. Vinay is known for their expertise in setting up and leading contact center operations, workforce management, forecasting, resource planning, and implementing solutions to drive business metrics. Vinay's education includes a Bachelor of Business Administration from a reputable university.