Andrew Carrucan

Andrew Carrucan has extensive experience in service delivery and customer success management, currently serving as the Head of Service Delivery Management at Squiz since February 2013. In this role, Andrew oversees the delivery of contracted services, ensuring performance metrics are met while engaging with customers and internal teams. Prior to this, Andrew held the positions of Customer Success Manager and Service Delivery Manager at Squiz, where responsibilities included building client relationships, meeting SLA targets, and providing service delivery recommendations. Andrew's earlier experience includes roles at KIT digital, Sputnik Agency, Morpheum, ESCOR Pty Ltd, and Data#3, focusing on technical support, account management, and service delivery across various industries. Andrew holds a Bachelor of Computing degree from Federation University Australia, specializing in Multimedia and Media.