Jared Morgan is an experienced technical writer and podcast producer with a diverse background in user assistance, product management, and community engagement. Currently serving as the Lead Technical Writer at Squiz since October 2019, Jared leads a team in enhancing customer self-service for product knowledge. Previous roles include producing the Matrix 6 documentation and advocating for a docs-as-code approach at Credit Sense Australia. Jared has also co-hosted the BlahCade Pinball Podcast since 2014 and contributed to various projects in the gaming and tech industries, including roles at Red Hat, Boeing, and Ladbrokes Australia, showcasing a strong blend of technical writing and product ownership skills throughout a career spanning over two decades.