Franklin Prince

Franklin Prince is an experienced professional in the field of customer support and operations, currently serving as Chief Operating Officer at Sphyrna since May 2020. Concurrently, Franklin holds the position of Lead Support Content Creator at SRAM starting in January 2022, following a similar role at Hammerhead from June 2017 to December 2021. Prior experience includes positions at Groupon as Client Specialist and Customer Service Representative, and at Sutherland Global Services as a Customer Service Representative. Franklin also worked as a Device Associate at Amazon. Educational credentials include a Bachelor of Science in Electronic Media from the University of Madras and a High School Diploma in Physical Sciences from Anita Methodist School.