Dawood Ahmed

Dawood Ahmed is an experienced professional currently serving as an SME Support Analyst at SSE Energy Solutions since May 2021, where critical support is provided to advisors regarding accurate billing and complex queries. Prior experience includes roles as an IT and Business Analyst at TechDreams, an Information Technology Business Analyst at Sundry World Limited, a Software Tester/System Analyst at Welcome Break, and a Customer Service Specialist at Mr Simms Sweet Shop. Dawood's educational background includes a Master's degree in Information Systems and Organisations from Kingston University, a Bachelor's degree in Computer Science from Brunel University of London, and earlier qualifications in Science and Engineering and Mathematics and Computer Science.