SSP Group
Gurdeep Atwal is an experienced Service Transition Manager currently at SSP Group plc since December 2022, previously serving as Service Transition Lead at CACI Ltd and in various senior roles at Currys, Computacenter, John Lewis & Partners, Avis Budget Group, Atos, Capgemini, and BAA. Gurdeep has developed expertise in defining support models, driving project transitions into live service with minimal disruption, managing service acceptance criteria, and ensuring operational readiness. Key responsibilities have included stakeholder engagement, risk assessment, service design documentation, and adherence to ITIL processes. Gurdeep has a strong track record in coaching teams, managing operational requirements, and facilitating continuous improvement across service transitions.
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SSP Group
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SSP Group plc is an operator of food and beverage concessions in travel locations, operating restaurants, bars, cafes, food courts, lounges and stores in airports, train stations, motorway service stations and other locations. The Company's segments are the UK, Continental Europe, North America and the Rest of the World (RoW). The UK includes operations in the United Kingdom and the Republic of Ireland; Continental Europe includes operations in the Nordic countries, France, Belgium, the Netherlands, Luxembourg, Germany, Switzerland, Austria and Spain; North America includes operations in the United States and Canada, and RoW includes operations in Eastern Europe, the Middle East and Asia Pacific. It has business at approximately 130 airports and over 280 rail stations, and operates approximately 2, 000 units in over 30 countries around the world. Its brands include both international brands, such as Burger King and Starbucks, and its own brands, such as Upper Crust and Ritazza.