Bal Badhan is an experienced sales and account management professional with a strong background in customer service and service delivery within the technology sector. Since April 2016, Bal has served as the Director of Sales and Account Management at SSP Limited. Prior roles include Head of Customer Service at SSP Worldwide and Head of Services at Convergence Group, where Bal managed a 24/7 service desk and led a team through a successful transition of network carrier services. At Wincor Nixdorf, Bal oversaw a large operation of technical and service delivery staff and contributed to significant project leadership. From May 1997 to July 2010, Bal held the position of Senior Service Delivery Manager at SCC, implementing efficient service programs that improved performance by 40% and saved significant costs for major clients. Bal holds an education from Richmond Upon Thames College.
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