Micayla Pella

Micayla Pella is a seasoned professional with a strong background in relationship management and project specialization. Currently serving as a Senior Associate in Relationship Management at J.D. Power since April 2021, Micayla engages with Account Executives to maintain the SalesForce pipeline, track revenue deadlines, and manage client communications. Prior experience includes working as an ERP Project Specialist at Ground Effects Ltd., where responsibilities encompassed requirement validation, business process documentation, and user training. Micayla also held a position as a cashier at The Michaels Companies, Inc., emphasizing customer service and cash handling. Additionally, experience in the International Development Team at TÜV NORD Mobilität involved market research and strategic planning. Micayla holds a Bachelor's degree in Honours Business Administration from the University of Windsor and is currently pursuing an MBA at the Lazaridis School of Business & Economics at Wilfrid Laurier University.