Amberlyn Washington

Amberlyn Washington is a Senior Event Analyst at St. Jude Children's Research Hospital - ALSAC since May 2021, specializing in fundraising technology support for over 200 events annually. Responsibilities include managing telecom support for VoIP radiothons, overseeing IT vendor performance, and enhancing team efficiency through improved organizational practices. Previously, Amberlyn served as a Desktop Support Specialist at Raymond James from December 2019 to May 2021, where troubleshooting and client communication were key tasks. Earlier roles included a Network Technician Double Agent and Customer Service Specialist at Best Buy, focusing on project leadership and exceptional customer service. Amberlyn holds a Bachelor of Science in Cybersecurity from the University of Phoenix.