St. Lawrence Health
Shelby Simpson is an experienced practice manager at St. Lawrence Health since March 2022, responsible for managing surgical medical practices, optimizing workflow processes, overseeing personnel management, and ensuring effective facility operations. Previously, Shelby served as a patient financial advocate, assisting uninsured patients with insurance options and financial assistance applications. From August 2019 to March 2022, Shelby worked as an office manager at Massey Services, Inc., where duties included creating operational reports, implementing workflow improvements, and handling talent management responsibilities. Shelby's healthcare background includes roles at St. Vincent Health, where responsibilities ranged from surgical scheduling to patient liaison activities. Shelby holds an MBA from the University of Phoenix and a bachelor's degree in Office Management and Supervision from Florida State College at Jacksonville.