St. Lawrence Health
Shelby Simpson is an experienced practice manager at St. Lawrence Health since March 2022, responsible for managing surgical medical practices, optimizing workflow processes, overseeing personnel management, and ensuring effective facility operations. Previously, Shelby served as a patient financial advocate, assisting uninsured patients with insurance options and financial assistance applications. From August 2019 to March 2022, Shelby worked as an office manager at Massey Services, Inc., where duties included creating operational reports, implementing workflow improvements, and handling talent management responsibilities. Shelby's healthcare background includes roles at St. Vincent Health, where responsibilities ranged from surgical scheduling to patient liaison activities. Shelby holds an MBA from the University of Phoenix and a bachelor's degree in Office Management and Supervision from Florida State College at Jacksonville.
St. Lawrence Health
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St. Lawrence Health (SLH) was established in December 2013 with the mission to improve health and to expand access through coordination and integration of services. Canton-Potsdam Hospital, Potsdam; Gouverneur Hospital, Gouverneur; and Massena Hospital, Massena, operate under the umbrella of St. Lawrence Health. SLH became an affiliate of Rochester Regional Health (RRH) in January 2021. RRH is an internationally recognized integrated health services organization, and its industry distinctions include year-after-year Healthgrades awards, America’s 50 Best Hospitals™, multiple Magnet® Awards for nursing excellence, and the greatest number of Beacon Awards for Excellence of any hospital system in the nation. Canton-Potsdam Hospital (CPH) is a not-for-profit community hospital certified for 94 beds. Its core programs in emergency medicine, acute care, hospitalist medicine, critical care, and a Level III Trauma Center are supplemented by outpatient health services in Brasher Falls, Canton, Colton, Massena, Norfolk, Norwood, and Potsdam, NY. CPH offers specialty care in over 35 different specialties, including a robust orthopedic surgery and sports medicine program, and the Center for Cancer Care. Gouverneur Hospital, located in its namesake city in Northern New York, is a not-for-profit critical access hospital founded in 2013 and certified for 25 beds. Services include inpatient detox, substance use disorder rehabilitation, behavioral health services, emergency care, imaging and EKGs, physical rehabilitation, and respiratory therapy. Massena Hospital is a 25-bed community hospital providing inpatient, medical, and surgical services in addition to emergency care. MH’s main campus also provides imaging and laboratory services, nutritional counseling, respiratory care, and inpatient physical and speech therapies. cardiology, infusion, nephrology, neurology, OB-GYN and women’s health, pediatrics, and primary care.