St. Luke's University Health Network
Cindy Samuels is an experienced professional in patient revenue services, currently serving as a Senior Manager at St. Luke's University Health Network since September 2019. Previously, Cindy held various positions, including Manager of Patient Revenue Services at the same organization, CBC Revenue Qualification Supervisor at Omnicare, and Customer Service Manager at Ideal Concepts, Inc. With a long tenure at Lehigh Valley Health Network, Cindy served as Director of Patient Relations for nearly two decades. Cindy began their career at AARP as a Supervisor in the Claims Processing Department. Additionally, Cindy is EPIC Single Billing Office Certified and currently pursuing a Customer Service Diploma in Customer Service Management at Lehigh Carbon Community College.
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St. Luke's University Health Network
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Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 17,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey.