Matthew Austin Herrera

Matthew Austin Herrera possesses extensive experience in the hospitality industry, currently serving as Residences Manager at The St. Regis Aspen Resort since May 2022, where responsibilities include overseeing guest experiences and managing concierge services. Prior roles include Guest Experience Expert at Courtyard by Marriott and Concierge/Receptionist at Hotelera La Gloria, among others. Previous experience includes a seasonal position as Restaurant Supervisor at Santo Diablo and internships related to front office and customer service operations. Matthew holds a degree in Tourism & Hospitality Administration from Duoc UC and has a strong educational foundation from institutions including Pontificia Universidad Católica de Chile and Carmen Teresiano Vitacura I.