Munaf Dalvi is an experienced professional in customer success management with a strong track record in delivering knowledge management solutions and driving customer advocacy across multiple regions. Currently serving as a Strategic Customer Success Manager - Teams at Stack Overflow since October 2022, Munaf has previously held leadership roles at Acoustic and Influitive, overseeing customer success teams and initiatives in the UKI and EMEA regions. Munaf's background includes positions at Zendesk, Lithium Technologies, ExactTarget, and RightNow Technologies, where responsibilities ranged from guiding enterprise customers in community building to managing multidisciplinary project teams. Munaf holds a Diploma in Human Resource Management from Birkbeck, University of London, and a degree from the University of Staffordshire.
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