Barbara Fanning

Barbara Fanning is a seasoned professional with extensive experience in customer education and training services. Currently, Barbara serves as the Director of Partner Experience at Stack Sports, where responsibilities include leading customer onboarding, managing a training team, and developing a multi-channel education roadmap. Prior to this role, Barbara held the position of Senior Manager, Communications and Training at Stack Sports, achieving significant reductions in customer support ticket volume through effective training initiatives. Barbara founded Mindswing Consulting, providing instructional design and communication services, and previously directed customer relationship management for Ford Motor Company at Affinity Development Group, significantly expanding program membership. Educational qualifications include a Master of Arts in Education with a focus on Learning Design and Technology from San Diego State University, a Bachelor of Science in Mass Communications from Virginia Commonwealth University, and a Certificate in Sustainable Business Practices from UC San Diego.