Erik Redfern

Erik Redfern currently serves as the Customer Care Team Lead for North America at Staffbase since December 2021. Prior to this role, Erik held positions at Bananatag from January 2017 to December 2021, including Account Manager and Sales Development - Internal Communications Specialist, where collaboration with clients focused on maximizing the use of email tools integrated into Gmail and Outlook. Earlier experience includes working as a Food and Beverage Supervisor at Kelowna Golf and Country Club from August 2014 to January 2017, overseeing customer satisfaction and event management, and as a Server at Hotel ACA Eldorado from June 2009 to June 2014, where customer satisfaction was a primary focus. Erik holds a Bachelor of Human Kinetics in Kinesiology and Exercise Science from the University of British Columbia Okanagan, completed in 2013.