Giovanna G. is a Senior UX Researcher at Babbel since October 2021, focusing on enhancing educational experiences and learner engagement through comprehensive research methodologies. Previous experience includes UX Researcher roles at Wildlife Studios and Rappi, where Giovanna conducted user acquisition research and user experience studies across multiple countries. At Itaú Unibanco, Giovanna was involved in customer and market insights, emphasizing diversity and inclusion initiatives. Educational qualifications include a Bachelor's Degree in Social Sciences and a Bachelor's Degree in Social Communications from USP, along with an academic exchange at Universidad Carlos III de Madrid. Early roles included social media internships at the Tide Setubal Foundation and Anexo agency.
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