Staffbase
Jake Palermo is a Senior Renewals Manager at Staffbase since July 2023, bringing extensive experience in client success and renewals from previous roles as Senior Client Success Renewals Manager at Hyland and Renewal Specialist at Pharma Intelligence | Informa. At Pharma Intelligence, Jake collaborated with account executives to enhance subscriber support. Earlier experience includes serving as an Administrative Assistant to Key Accounts at Beyond Pesticides, interning at ECS Limited as a Field Technician involved in environmental engineering consulting, and volunteering as a Water Monitor with the Alliance for the Chesapeake Bay. Jake holds a Bachelor’s Degree in Environmental Science from Virginia Commonwealth University, earned in 2015.