Customer Success
About
The Customer Success team at Staffbase ensures that enterprise clients are effectively onboarded, fully engaged, and consistently supported throughout their journey with the employee communications app. The team focuses on implementation, ongoing customer relationship management, training, and renewals to maximize client satisfaction and retention.
Team members
Alexander Senf
Principal Customer Care
Alexandra Hild
Implementation Consultant
Anna Gehrlicher
Senior Corporate Customer Succ...
Ashley Schuster
Customer Onboarding Team Lead
Björn Nee
Principal Technical Consultant
Catarina Cardoso
Senior Revenue Operations Mana...
Christian Beck
Advanced Implementation Consul...
Erica B.
Senior Onboarding Project Lead
Esther Osthues
Enterprise Customer Success Ma...
Fabian Ordelmans
Team Lead Customer Success Man...
Jaesin Hammer
Advanced Onboarding Project Le...
Jake Palermo
Senior Renewals Manager
Josephine Rogge
Team Lead Customer Success Man...
Josie Lopez
Renewals Manager
Katryna Weiss
Senior Customer Success Manage...
Kevin B.
Senior Implementation Consulta...
Kristina Wolff
Advanced Implementation Consul...
Lydia Stein
Senior Manager, Customer Succe...
Madeline Abel
Senior Implementation Consulta...
Matthias König
Onboarding Project Lead
Max S.
Global Principal Technical Onb...
Michelle Lyn
Senior Onboarding Project Lead
Milena Michalovcik
Senior Enterprise Customer Suc...
Pia Wild
Senior Customer Success Manage...
Rebecca Hauser
Advanced Onboarding Project Le...
Sandra Hergert
Large Enterprise Customer Succ...
Stefanie Held
Advanced Renewal Manager
Thomas Berron
Senior Customer Success Manage...
Tim Wershoven
Implementation Consultant
Violaine Yziquel
Vp, Global Customer Success
Will Latter
Large Enterprise Customer Succ...
Zach Stahl
Senior Corporate Customer Succ...
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