Stafford Communications Group
Kristen Boothe is an experienced data analyst currently working at Stafford Communications Group since December 2017. Prior experience includes roles as a Workforce Management Data Analyst at Novartis, where Kristen conducted a system audit of NICE Workforce Management and enhanced employee satisfaction through effective scheduling features. At Choice Home Warranty, Kristen provided real-time analysis for a high-volume contact center, managing 93 agents across multiple locations. Kristen also served as Treasurer for the Family Readiness Group in the United States Army National Guard, assisting soldiers and their families. Additional expertise comes from a managerial role at LexisNexis Martindale-Hubbell, overseeing phone and email system migrations and team performance, and from earlier experience as a Shift Supervisor at CVS Caremark Corporation. Kristen holds a Bachelor of Arts in Psychology and Art from Saint Elizabeth University.
This person is not in any teams
Stafford Communications Group
Founded in 1995, Stafford Communications Group is a customer service consulting company with expertise in call center operations, interactive voice response applications and relationship marketing. Our mission is “To bridge the gap between marketing concepts and the consumer experience.” CJ Stafford, President, began her communications company after spending 20 years at Johnson & Johnson. Leveraging her customer service knowledge with her deep understanding of scientific and regulatory issues, she brings unique programs to the industry. Our staff members are high-level customer care consultants who have healthcare, nutrition and marketing backgrounds. We are consumer affairs professionals, writers and trainers with public relations, direct-to-consumer and healthcare professional marketing expertise. We focus on the Pharmaceutical, Food and Cosmetics industries and we work with our clients to be strategic partners. Our commitment is to ensure quality and value to our customers through process improvements and operating efficiencies. Want to work for a uniquely different company? Connect with us. http://staffcom.com/jobs/ https://recruiting.paylocity.com/recruiting/jobs/List/1540/STAFFORD-COMMUNICATIONS-GROUP