Stafford Communications Group
Nancy Carfaro is an experienced Human Resources Manager at Stafford Communications since 2014, responsible for comprehensive HR functions including employee relations, recruitment, talent management, and performance management. Notable achievements include planning company events and developing recognition programs while consulting for Novartis. Additionally, Nancy serves as a Training Instructor at United Airlines, enhancing customer service and cultural diversity training. Prior roles at United Airlines included Inflight Supervisor-Employee Relations and Operations Supervisor, where significant impacts included a 27% reduction in new hire turnover and improvements in operational efficiency. Nancy's early career at the Morris County Prosecutor's Office involved providing administrative support and leadership. Nancy holds a Master's degree in Business & Administrative Science and a Bachelor's degree in Business Administration from Fairleigh Dickinson University.
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Stafford Communications Group
Founded in 1995, Stafford Communications Group is a customer service consulting company with expertise in call center operations, interactive voice response applications and relationship marketing. Our mission is “To bridge the gap between marketing concepts and the consumer experience.” CJ Stafford, President, began her communications company after spending 20 years at Johnson & Johnson. Leveraging her customer service knowledge with her deep understanding of scientific and regulatory issues, she brings unique programs to the industry. Our staff members are high-level customer care consultants who have healthcare, nutrition and marketing backgrounds. We are consumer affairs professionals, writers and trainers with public relations, direct-to-consumer and healthcare professional marketing expertise. We focus on the Pharmaceutical, Food and Cosmetics industries and we work with our clients to be strategic partners. Our commitment is to ensure quality and value to our customers through process improvements and operating efficiencies. Want to work for a uniquely different company? Connect with us. http://staffcom.com/jobs/ https://recruiting.paylocity.com/recruiting/jobs/List/1540/STAFFORD-COMMUNICATIONS-GROUP