Sarah Mokoena

Sarah Mokoena MBA possesses extensive experience in client service and process optimization within the financial sector, currently serving as the Head of the Client Service Centre & Process Optimisation for Wealth & Investment at Standard Bank Group. Previous roles include Manager of Voice and Digital Advisory at Standard Bank Financial Consultancy and Manager of Demand Generation and Retention in Retail and Business Banking. Early career experience includes functioning as an Office Administrative Assistant at The Office Boyz. Sarah Mokoena holds a Master of Business Administration from Henley Business School, completed in 2021, and a Post-Graduate Diploma in Management Principles, obtained in 2018 from the same institution.