Joshua James is an experienced professional with a career spanning over two decades, primarily within Standard Chartered Bank since 2002. Currently serving as the Head of Operational Resilience for Africa, Middle East, Europe, Americas, and GBS, Joshua oversees critical functions including Business Continuity Management, IT Disaster Recovery, and Regional Crisis Management across 25 countries. Previous roles at Standard Chartered include Regional Head of Business Resilience and Senior Manager of Risk, Compliance, and Business Continuity. Earlier in career, Joshua worked at American Express in project management and data center management, playing a key role in crisis management during the 9/11 attacks and the Y2K transition. Joshua holds an MBA and additional degrees in Defence & Strategic Studies and English from the University of Madras and Madras Christian College.
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