Michelle (Shelly) Ackmann is an experienced professional in service management with a career spanning over 15 years. Currently serving as Service Manager at Standard Equipment since March 2019, Michelle has previously held the positions of Service Manager/Writer at Jon-Don and Manager at Red Robin. Michelle's background in customer service is complemented by earlier roles such as Service Writer at Payline West, Inc. Academically, Michelle earned a Bachelor of Arts in English Language and Literature from Northern Illinois University and holds several degrees from Elgin Community College, including an Associate of Arts in Liberal Arts and Sciences. Additionally, Michelle obtained a Phlebotomy Technician certificate from Health Inservices.
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