Tashonique Sealey Itil4

TaShonique (Tay) Sealey ITIL4 currently serves as a Service Delivery Analyst at The Standard since March 2024. Previously, Tay was a Senior Business Analyst at Sunlight Solutions and held various roles at Hewlett Packard Enterprise, including Custom Handling & Account Management Program Specialist, Critical Event Manager, and Technical Consultant. In these positions, responsibilities included customer entitlement validation, case management, process optimization, and adherence to service level agreements. Additional experience as a Business Configuration Analyst at BriteCore and an Acquisition/Retention Specialist at State Farm® contributes to expertise in IT service delivery and organizational processes. Educational qualifications include a Master of Business Administration in Information Technology from Western Governors University and a Bachelor's degree in Speech Communication from Georgia State University.