Stanford Health Care
Danielle Jones is a seasoned professional with extensive experience in patient care and customer support across various industries. Currently serving as a Patient Care Specialist at Stanford Health Care since February 2024, Danielle previously led a Trust & Safety team at Vaco, overseeing moderators for a prominent social media platform. With a background in health care, Danielle has held roles such as Senior Client Services at Roche, where support for pregnant women and coordination with health care providers were key responsibilities, and Case Manager at Genentech, focusing on quality assurance and patient financial assistance. Earlier career highlights include customer support positions at Google, Netflix, and Uber, where problem-solving and customer service excellence were emphasized. Danielle holds a Bachelor of Science degree in Criminal Justice and Corrections from California State University - East Bay.
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Stanford Health Care
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Stanford Health Care, with multiple facilities throughout the Bay Area, is internationally renowned for leading edge and coordinated care in cancer care, neurosciences, cardiovascular medicine, surgery, organ transplant, medicine specialties, and primary care. Throughout its history, Stanford has been at the forefront of discovery and innovation, as researchers and clinicians work together to improve health, alleviate suffering, and translate medical breakthroughs into better ways to deliver patient care. Stanford Health Care: Healing humanity through science and compassion, one patient at a time.