Ashik Lochna

Ashik Lochna is a Bilingual IT/Help Desk Support Specialist at Staples Canada since August 2022, providing first-level support for various systems including Point-of-Sale systems, PC’s, AS400, and network issues. Prior to this role, Ashik served as a Bilingual Technical Support Representative at Canon Canada, delivering consumer product support through telephone and email. Experience as a Software Engineer at Tropic Knits Group involved developing and debugging SQL and PL-SQL queries, optimizing forms, and managing user security within Oracle environments. Ashik also worked as an IT Support Technician at Accenture, offering technical assistance via inbound calls. Education includes a Postgraduate Advanced Diploma in Software Engineering from Centennial College and a Diploma in Software Development from South Metropolitan TAFE.