Erinn Thurston

Erinn Thurston has extensive experience in the hospitality and customer service sectors, currently serving in Global Outsourcing Management at Staples since March 2023. Prior roles include Global Director of Vendor Contact Center Partnerships at Wyndham Hotels & Resorts, where responsibilities encompassed overseeing call center operations, enhancing vendor relationships, and improving KPI performance for operations generating over $375 million in annual revenue. Thurston's career also includes significant positions at La Quinta Inns & Suites, Carlson Rezidor Hotel Group, Expedia, and HYATT Hotels, focusing on revenue management, team leadership, and strategic planning. Educational background includes studies at the University of Nebraska at Omaha and Millard North.