Timothy Lederer

Timothy Lederer has over 17 years of work experience in various roles related to customer operations, billing, credit, and collections. Timothy currently holds the position of Billing and Credit Director at Star Group, LP, where they are responsible for improving customer delinquency, cash collection, and recovery, as well as reducing customer attrition. Timothy also manages the EBPP platform and traditional billing and document delivery. Prior to this, Lederer served as the Manager of Customer Operations Oversight at Long Island Power Authority and LIPA from 2017 to 2021. Before that, they worked at Consolidated Edison as a Senior Specialist, handling financial reporting and analysis for customer operations. Lederer also has experience at National Grid, where they held various managerial roles, overseeing critical transactions and managing a team of employees. Timothy has a strong background in customer service and ensuring quality assurance standards. Lederer's work history demonstrates their expertise in credit and billing management, customer outreach, and improving operational performance.

Timothy Lederer earned their Bachelor's degree in Business Administration and Management, General from DeVry University in Long Island City, New York from 2004 to 2006. Timothy also obtained a B.A in Business Administration from DeVry University. Additionally, in June 2013, they received a certification in Project Planning and Control from Total Systems Educations, LTD.