Preetam Singh is an experienced operations executive with over 15 years in the fields of customer service, sales, and team management in the BPO industry. Currently serving as Assistant General Manager at Star Health and Allied Insurance Co. Ltd since September 2023, Preetam previously held the position of Deputy Manager - Customer Service at Royal Sundaram General Insurance Co. Limited from April 2019 to September 2023, managing 160+ team members. Additional roles include Vendor Manager for Indigo Airlines, where operations for a 300-seat call center were overseen, and Associate Manager - Sales and Delivery at Sutherland Global Services, focusing on revenue generation and customer retention. Preetam's career also includes training roles at IBM Global Process Services and coaching sales teams at Dell International Services, supported by a Bachelor's Degree in Commerce from the University of Calcutta.