STAR Specialists
Yana Dranov has work experience as a Director of Business Process Management & Customer Experience at STAR GROUP from August 2016 to the present. In this role, they focused on improving business and customer experience for the nation's largest retail distributor of home heating oil. Their responsibilities included developing and auditing cross-functional processes, identifying key performance indicators, and driving projects to increase revenue, profits, and customer satisfaction. Prior to this, Yana Dranov worked as a Director Business Process Improvement at The Nature's Bounty Co. from November 2014 to August 2016. In this position, they served as the principal business process improvement strategist and partnered with key leaders to analyze workflows and drive transformational opportunities for the American manufacturer of vitamins and nutritional supplements.
Yana Dranov obtained an Executive MBA degree in Business Management from Fairleigh Dickinson University in 2009. Yana also has a Project Management Professional certification, but no information is available regarding the institution or the year they obtained it.
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STAR Specialists
At STAR, we understand the need among clients and specialists for progress and self-development. Development looks different for everyone. Work on the energy transition, build your career. STAR operates in the sectors where society’s struggle with sustainability is being won. The energy transition is in full swing, wind farms are under construction, hydrogen infrastructure is expanding and traditional industries are becoming cleaner. We have a seat at the table with the leading companies who work on the most prestigious projects. Even when it’s still a mere idea, we share our staffing expertise and contribute to the project’s ultimate objective. And success.