Star Telecom
Wisam A. is an experienced marketing professional with a strong background in various marketing roles. Currently serving as Marketing Manager at Star Telecom since May 2019, Wisam A. previously held positions as Associate Marketing Manager and Marketing Coordinator within the same company. Prior experience includes serving as a Marketing Coordinator at goFleet from January 2018 to April 2019, and as an Inside Sales Representative at Bosch Security Systems from June 2017 to January 2018. Additional experience includes roles as Marketing Coordinator at Bosch, Research Analyst Intern at IPG Mediabrands, and SI Instructor at Sheridan College. Wisam A. holds an Associate's Degree in Advertising and Marketing Communications Management from Sheridan College, completed in 2015.
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Star Telecom
Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe. Our services are designed to address complex telecommunication and customer experience needs of contact centres and enterprises. We solve specific client challenges by providing managed solutions like chatbots, SMS, SIP, managed technology and WFM services as well as by delivering and managing Omni-Channel cloud contact centre platforms (CCaaS) such as Genesys Cloud. Star Telecom was established in 2008 by a team of highly experienced telecommunication and contact centre technologists and operational experts who recognized Canadian contact centre industry was not being adequately serviced by the large Canadian telecommunication providers. Our expertise in the customer experience space is built upon our involvement in the industry, supporting industry segments including Healthcare, Banking, Retail, E-commerce, Automotive, and BPO verticals. We don't just provide technology, we provide customer experience solutions by leveraging our deep understanding of our client’s business, and tailoring technology to drive measurable customer experience outcomes.