Amy Luong is an accomplished professional with a diverse background in customer service, marketing, and media. Currently serving as a Shift Lead at Sharetea, Amy demonstrates exceptional time management and customer engagement skills, consistently achieving high transaction volumes. In addition to this role, Amy contributes to various organizations, including the Union of North American Vietnamese Student Associations and the University of Houston, where responsibilities range from marketing strategy development to event coordination and photography. Amy's leadership as President of the Vietnamese Students Association at the University of Houston resulted in significant increases in membership and event attendance. With a Bachelor of Arts degree in Graphic Design from the University of Houston, Amy combines artistic talent with strategic marketing and organizational skills.