Heidi Durham

Heidi Durham is an accomplished leader with extensive experience in marketing, product management, and strategic partnerships, currently serving as the General Manager for Digital Customer Experiences at Starbucks since January 2023. Prior to this, Heidi held the position of CEO at Fair Pay Workplace, where the organization was built from inception to support economic equality for women and BIPOC. Heidi's diverse career also includes leadership roles at Art with Heart, Hornall Anderson, and IslandWood, where successes included organizational transformations and innovative digital product development. Earlier in the career at Starbucks, Heidi managed significant businesses, such as the $600 million Tazo Tea segment and the $2 billion espresso product line. Heidi holds dual Bachelor of Arts degrees from Duke University in Visual Arts and Markets and Management.