David Hall is an experienced service management professional currently serving as the Service Desk Manager at Starkey Hearing since October 2022. Prior to this role, David held various positions at General Mills from August 1985 to December 2021, including Sr. Analyst Service Delivery Governance and Manager of the Global Service Desk. David also progressed through roles such as Customer Experience Analyst, Project Specialist, and Service Desk Team Lead, and began a career in technical roles focusing on desktop support and quality control. Educational background includes studies at North Hennepin Community College from June 1986 to June 1988.