Danielle Mann

Danielle Mann is a seasoned professional with extensive experience in operational excellence and management within the fintech and customer service sectors. Currently serving as a Senior Operational Excellence Partner at Starling Bank since January 2024, Danielle previously held the position of Manager at Lenvi from July 2022 to January 2024, where the focus was on B2B consumer and commercial lending software solutions. Prior to that, from July 2009 to July 2022, Danielle was a Team Manager at OVO, overseeing various aspects of customer service, including inbound collections, proactive collections, and project management related to debt validation and communication.