John Hopkins

John Hopkins is an experienced operations manager specializing in customer care and quality assurance. Currently serving as Operations Manager at Starling Bank since July 2023, John previously held the position of Customer Care Operations Manager at RewardRate from August 2022 to June 2023. John's extensive background at Amigo Loans spanned from September 2016 to February 2023, where roles included Customer Care Manager, Customer Care Coordinator, Seconded Head of Collections, Collections Manager, and Collections Agent. Earlier in the career, John worked as a Customer Support Advisor at Nationwide Building Society from June 2015 to August 2016.