Rui Marques Costa

Rui Marques Costa currently serves as Financial Crime Team Manager at Starling Bank, having advanced from the role of Senior Due Diligence Officer, where expertise in customer due diligence (CDD) and complex screening processes was cultivated. Prior experience includes functioning as Local Business Manager and Business Customer Service Representative at Metro Bank, successfully managing a portfolio of over 1,200 SMEs and addressing complex account inquiries. Early career roles at Lidl GB, NHS, and Primark provided foundational customer service and teamwork skills. Rui holds a variety of qualifications, including A Levels in Portuguese and Psychology, as well as a Level 3 BTEC in Applied Law and Criminology from Richard Taunton Sixth Form College.