Terence M.

Terence M. is a seasoned professional specializing in operational risk governance and management, currently serving as the Head of Operational Risk Governance at Starling Bank since June 2021. Previous experience includes roles such as Operational Risk Manager at Hargreaves Lansdown and M&G plc, where oversight and advisory responsibilities were focused on operations and technology. Terence also held significant positions at Santander UK, leading risk and control teams across multiple business lines, and has an extensive background in internal audit and risk management, with roles in organizations such as Forest Heath District Council, EY, KPMG, and Deloitte. Terence holds a BEng (hons) in Electronic Engineering with Computer Science from UCL, an MSc in Information Security from Royal Holloway, University of London, and a City & Guilds qualification in Electrical Installation.