Tanya Usher Mpa

Tanya Usher MPA, BBA is an experienced IT Analyst and Systems Trainer at Starr Insurance Companies since September 2023, with a robust background in learning and development, education consulting, and regulatory affairs. Prior roles include Learning & Development Professional at Fiserv, where advanced facilitation and instructional skills were leveraged to enhance organizational efficiency. As a Senior Education Consultant at Allstate, Tanya led regional agency education using various instructional methods. Additionally, Tanya served as a Field Product Consultant at Allstate, developing strategies for agent productivity and customer satisfaction. Early in the career, Tanya held positions as a Regulatory Affairs Coordinator at Novoste Corporation and as Director of Programs and Administration at Agape Community Center, focusing on community resource programs. Educational qualifications include a Bachelor’s and Master’s in Public Administration from Western Michigan University and a certificate in High Impact Presentations from Dale Carnegie Training.