Kameshwar Nath Rai is currently the Business Head of Customer Support at Starrag India Pvt. Ltd. Previously, Kameshwar has held positions at Okuma India Pvt Ltd as Manager of Customer Support and at Makino India Pvt Ltd as Senior Engineer of Customer Support. Kameshwar has extensive experience in team building, managing regions, key account management, RCA, CAPA, response time, resolution time, MTTR, ISO, spare parts management, OTD, profit center management, customer satisfaction, customer retention, service sales strategic planning, value and cost management.
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