Start Reverse
Nicola Juliane Hammerschmidt is an experienced lecturer in New Leadership and Psychology at Private Hochschule Wirtschaft PHW Bern. Nicola Juliane is also the owner and managing director of swishcompany coaching GmbH, where Nicola Juliane specializes in training, business coaching, and organizational development. With a background in various fields such as management, tourism, and business psychology, Nicola has also held senior positions in training and consulting firms, as well as managerial roles in the international hotel industry. Additionally, Nicola Juliane holds several certifications in coaching, therapy, and organizational development.
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Start Reverse
We are Reverse Engineers, making purpose and intended experience leading (rather than product or process). We transform customers/guests into raving fans, team members into brand ambassadors & experience STARs and managers into EPIC leaders. We work for and with an array of companies in hospitality, retail, automotive, aviation and professional services to help improve their relevance, impact and customer experience. This includes making shopping more fun, hotel visits more rewarding, hospital stays less awkward or flying more comfortably. Just have a look and get inspired!