Helen Connell

Helen Connell is a National Customer Operations Manager with extensive experience in customer service and operations management within logistics. Helen previously held the position of Service Partner at Australia Post, focusing on customer retention and service improvement from 2018 to 2023. Prior to that, Helen served in multiple roles at StarTrack, including National Customer Operations Manager, where responsibilities included overseeing customer service operations and strategic planning. Earlier in their career, Helen worked as a Service Administrator at Hitachi Construction Machinery Australia from 2009 to 2014. They are currently pursuing a Bachelor of Languages at the University of Western Sydney.