Desktop Support Technician Dale Romack

Dale Romack is a seasoned Desktop Support Technician with extensive experience in providing technical support and managing IT projects. Currently, at State National Companies since February 2014, Dale holds the position of PC/LAN Support, while also serving as a Contract Desktop Support Technician at Tech-Savvy Computer Services since October 2009. Previous roles include providing local and remote computer support at Del Monte Fresh Produce N.A., Inc. and coordinating large-scale computer refresh projects for IBM, specifically supporting the BNSF Railway account. Dale possesses a B.S. in Information Systems from The University of Texas at Arlington and has demonstrated expertise in managing asset projects, implementing SOX-compliant procedures, and delivering comprehensive technical support across various platforms and user bases.