Shontae Dennis-Scott is an experienced administrative professional with a diverse background in customer service and office support. Currently serving as an Administrative Specialist III for the State of Maryland since February 2020, Shontae previously held positions at Cognizant as a Collector/Customer Service Representative and at Toyota Motor Corporation as a Customer Service Representative focused on auto finance. Prior experience includes a significant tenure at CoStar Group as a Research Associate II, where expertise in customer communication and problem-solving was demonstrated. Additionally, Shontae worked at Verizon Wireless in various roles, including Vendor Support Coordinator and Internet Response Coordinator, providing customer support and ensuring service quality. Educational qualifications include a Bachelor of Science in Business Management from the University of Phoenix, earned between 2015 and 2019.
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